Last updated: 9 November 2026
These terms apply to businesses that open a trade (wholesale) account with Apex99, in addition to our Terms & Conditions. If they conflict, these Trade Terms apply to trade orders.
1. Trade accounts
Trade accounts are for businesses buying for resale or business use. We review every application and may approve, refuse or withdraw an account at our discretion. You may be asked for a company number, VAT number or proof of trading.
2. Trade pricing
Wholesale prices are visible only to logged-in approved trade customers. They are confidential, may change without notice, and are exclusive of VAT unless shown otherwise. Prices at the time of your order apply to that order.
3. Orders and availability
Orders are subject to stock availability. We may limit quantities and will tell you promptly if we cannot supply the full order.
4. Payment
Payment is due at checkout unless we have agreed credit terms with you in writing.
5. Delivery and inspection
Please check goods on delivery and report any shortage, damage or error within 7 days. Estimated delivery times are not guaranteed, and we are not liable for loss of profit caused by delay.
6. Returns
Trade customers do not have the statutory consumer right to cancel. We will accept returns of faulty goods, or goods sent in error, reported within 7 days of delivery, and we will replace or refund them. Other returns are accepted only at our discretion and may be subject to a restocking charge.
7. Brands and resale
You may resell goods you buy from us, but you must not suggest that you are an authorised distributor of any brand unless you are. Product names and brands belong to their owners.
8. Liability
Our total liability for any order is limited to the price paid for the goods concerned. We are not liable for indirect or business losses. Nothing limits liability that cannot be limited by law.
9. Law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.